Management Information System – BIM (TU) Question Paper 2014 | 7th SEM

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Information OperationTribhuvan University | Faculty of Management
BIM / Seventh Semester / ITC 226: Management Information System
Year: 2014 (2071)

Full Marks: 40 | Time: 2 Hrs
Candidates are required to answer all the questions in their own words as far as practicable.

Group “A”
1. Brief Answer Question: [10 X 1 = 10]

a. What do you mean by Business Process?
b. List different types of MIS reports.
c. Define the term Information.
d. What do you mean by Business Process Re-Engineering (BPR)?
e. What do you mean by core competency?
f. What do you mean by Critical Success Factor (CSF)?
g. Define Decision Support System (DSS).
h. What do you mean by Computer Based Information System (CBIS) ?
i. Define Electronic Data Interchange (EDI).
j. What is ecommerce?

Group “B”
Short Answer Questions: [5 X 3 = 15]

2. Explain how an Internet supports business process integration and improve organizational performances?
3. Why is system implementation / conversion necessary? Discuss the types of system implementation / conversion.
4. How can IT supports a company’s business processes and decision making to become competitive?
5. How information system can help human resource management functional area of organizations?
6. What is Customer Relationship Management System (CRMS) ? How it can benefit Organization?

Group “C”
Long Answer Questions: [ 3 X 5 = 15]

7. Differentiate among Decision Support System (DSS), Management Information System (MIS) and Executive Support System (ESS).
8. If privacy of a user of social networking site is breached, in this case who you think is guilty: the user of the social networking site? Give your point of view.
9. What are the most common security threats against Information System? Describe the types of Information system control.

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